Dispensary Agent-Full Time

Acreage Holdings | Un

Posted Date 3/24/2020
Description

The Dispensary Agent is responsible for interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management as well as interacting with local service providers. The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients when the Security Guard is otherwise occupied.

Responsibilities

  • Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures
  • Maintains member records in compliance with State law and Company policy
  • Answers questions about the law and the Company from members and others
  • Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
  • Assists General Manager with inventory and cash management, daily and weekly
  • Maintains a clean, safe, welcoming environment inside and outside the facility
  • Other duties may be assigned by the General Manager according to Company needs

Basic Requirements:

  • High school diploma or equivalent
  • Able to pass a state mandated background check

Additional Requirements:

  • 2 years post-secondary education in a related field preferred
  • 2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred
  • Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
  • Familiarity with history and varieties of medical marijuana preferred but not required
  • Outstanding phone and in-person customer service skills
  • Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
  • Demonstrated proactivity, flexibility, adaptability and multi-tasking
  • Ability to maintain confidentiality and ethical conduct
  • Skill in accurate cash management and inventory control
  • Strong written and oral interpersonal communication skills
  • Ability to effectively plan and prioritize
  • Ability to focus; attention to detail
  • Ability to work effectively as part of a team
  • Absolute reliability and honesty

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